Stop repeating the same incidents

OutageReview enforces investigation quality with rigor scoring and premature closure warnings. No more shallow RCAs that let the same problems happen again.

No credit card required • Setup in 5 minutes

OutageReview Rigor Score showing 83/90 investigation quality

"We wrote a post-mortem blaming the deployment, created a few Jira tickets, and moved on. Three months later, same deployment process caused another outage. We never actually fixed the underlying problem—we just documented the symptom."

— Every DevOps team ever

84% of incidents are repeat failures

University of Copenhagen/Roskilde IT Systems Study

Why do the same outages keep happening?

Because most RCAs are checkbox exercises. Teams blame the trigger, create some tickets, and move on—without fixing the underlying problem.

30-60%

Engineering Time Wasted

On firefighting instead of building

$9,000

Per Minute of Downtime

Average enterprise cost

+69 Days

Longer Incident Lifecycles

Without proper incident process

Sources: Ponemon Institute, IBM Cost of Data Breach Report, DevOps Research

How OutageReview enforces quality

Teams with mature RCA processes spend 22% less time on unplanned work.

Rigor Score (0-100)

Objective quality scoring based on problem definition, root cause depth, actions created, and verification status. Low scores trigger warnings.

Premature Closure Warnings

Try to close without root causes or actions? The system stops you. Like having a senior engineer review every RCA.

Structured Methodologies

5 Whys, Fishbone diagrams, 4H1W problem definition. Proven frameworks that guide teams to find systemic—not just surface—causes.

5-Phase Workflow

Timeline → Analysis → Actions → Implementation → Verification. You can't skip phases. Investigations progress systematically.

Analytics dashboard with incident trends

Analytics Dashboard

Track incident trends, MTTR, and team performance over time.

Incident dashboard

Incident Dashboard

Status overview, filters, and service availability at a glance.

Also included

Automatic MTTR calculation
Service availability tracking
Action tracking with owners
Custom fields
Team collaboration
PDF & Markdown export
REST API access
Timeline builder
Email notifications

Simple Pricing

All plans include unlimited incidents, 5 Whys, timeline tracking, and action management.

Basic

$19/mo
  • 1 user
  • Core RCA tools
  • Email support
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MOST POPULAR

Professional

$49/mo
  • Up to 10 users
  • Rigor scoring + closure warnings
  • Fishbone, 4H1W, A3 reports
  • REST API access
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Enterprise

$199/mo
  • Up to 25 users
  • Executive analytics
  • SLA tracking
  • Priority support
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14-day PRO trial on all plans. No credit card required.

Free trial?

14 days, no credit card

Data security?

Complete org isolation

Integrations?

REST API included

Support?

Email, 24hr response

More FAQs →

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