OutageReview enforces investigation quality with rigor scoring and premature closure warnings. No more shallow RCAs that let the same problems happen again.
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"We wrote a post-mortem blaming the deployment, created a few Jira tickets, and moved on. Three months later, same deployment process caused another outage. We never actually fixed the underlying problem—we just documented the symptom."
— Every DevOps team ever
84% of incidents are repeat failures
University of Copenhagen/Roskilde IT Systems Study
Because most RCAs are checkbox exercises. Teams blame the trigger, create some tickets, and move on—without fixing the underlying problem.
30-60%
Engineering Time Wasted
On firefighting instead of building
$9,000
Per Minute of Downtime
Average enterprise cost
+69 Days
Longer Incident Lifecycles
Without proper incident process
Sources: Ponemon Institute, IBM Cost of Data Breach Report, DevOps Research
Teams with mature RCA processes spend 22% less time on unplanned work.
Objective quality scoring based on problem definition, root cause depth, actions created, and verification status. Low scores trigger warnings.
Try to close without root causes or actions? The system stops you. Like having a senior engineer review every RCA.
5 Whys, Fishbone diagrams, 4H1W problem definition. Proven frameworks that guide teams to find systemic—not just surface—causes.
Timeline → Analysis → Actions → Implementation → Verification. You can't skip phases. Investigations progress systematically.

Track incident trends, MTTR, and team performance over time.

Status overview, filters, and service availability at a glance.
All plans include unlimited incidents, 5 Whys, timeline tracking, and action management.
14-day PRO trial on all plans. No credit card required.
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Complete org isolation
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REST API included
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Email, 24hr response
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